MEDDIC vs MEDDICC vs MEDDPICC vs BANT vs SPICED?
There are lots of sales qualification methodologies but what's the right one for your team? Let's talk about it!
Sherman Urrutia
October 15, 2024What is a Sales Qualification Framework?
If you are in sales you know that you have to have a good framework for how you speak to your prospects. A structured way to determine if a prospect is a good fit your product or service. A sales qualification framework helps sales teams identify which leads are worth pursuing and which ones may not convert, improving efficiency and focusing resources on high-value opportunities. Using a structured framework streamlines this process and helps sales reps consistently qualify leads, leading to better outcomes across the board. Having a framework doesn't mean you just read off questions from a sample discovery call sheet your were given. The best calls are conversational and flow
What is the MEDDIC Sales Qualification Framework?
In last week's blog I dove into MEDDIC but here is a quick recap. MEDDIC: Metric, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, and Champion. Originally designed for enterprise sales, it’s a detailed and methodical approach to qualifying opportunities in complex B2B environments.
Let’s break down each element:
- Metrics: Focus on the specific, quantifiable impact your solution can have on the prospect’s business. These are the numbers your prospects care about.
- Economic Buyer: Identify the person with the power to make the financial decision. It's important to ensure you're speaking to the right decision-maker early on.
- Decision Criteria: Understand what the customer values when choosing a solution. Is it price? Features? Integration? Knowing their priorities will help you position your product effectively.
- Decision Process: Clarify how decisions are made within the organization, including any formal or informal approval processes.
- Identify Pain: Determine the core problem the prospect is trying to solve. Without addressing their pain, there’s no reason for them to buy.
- Champion: Find someone within the organization who will advocate for your solution. Champions help you navigate internal politics and push deals forward.
MEDDIC is especially valuable in longer, consultative sales cycles where multiple stakeholders are involved. It gives sales teams a roadmap to follow, ensuring that no critical piece is missed.
How is MEDDPIC Different from MEDDIC?
MEDDPIC is an extension of the MEDDIC framework, adding two more critical components - Paper Process and Competition. These additions are useful in highly competitive and complex sales environments where legal and procurement processes can cause delays, and understanding competitors is key to closing the deal.
- Paper Process: Understanding the legal, procurement, and compliance procedures involved in finalizing the sale. This helps you anticipate and address potential delays.
- Competition: Evaluate the competitive landscape. What other solutions is the prospect considering? What are their advantages or disadvantages?
MEDDPIC goes deeper than MEDDIC by focusing on the nitty-gritty details that can make or break a deal. If you’re selling to large enterprises with long sales cycles and complex organizational structures, this framework can provide even more structure to help manage these sales.
What is BANT and When Should You Use It?
Once upon a time, in a land far far away, sales reps relied on BANT. BANT stands for Budget, Authority, Need, and Timeline, and it’s one of the oldest and simplest qualification frameworks around. Did I mention that it was old? It was developed by IBM and is still widely used for quick qualification in less complex sales environments.
Here’s how it works:
- Budget: Does the prospect have the financial resources to purchase your solution?
- Authority: Are you talking to the decision-maker? If not, who is?
- Need: Is there a clear business need that your product solves?
- Timeline: What is the prospect’s timeline for making a decision and implementing the solution?
Typically, BANT is going to work best in transactional sales or when you're selling to small or medium-sized businesses (SMBs). It’s quick and to the point, but it’s not sufficient for enterprise sales or deals with multiple decision-makers.
SPICED: A Modern Sales Qualification Framework
I first heard about SPICED at an Sales Kick Off training session delivered by Dan Smith from Winning by Design. This was probably one of the best training sessions I’ve been a part of and highly recommend checking out their work if you are just getting started with sales.
SPICED is an emerging framework that has gained popularity, particularly in SaaS and fast-growing tech companies. It focuses on understanding not only the prospect’s current situation but also the underlying motivations that drive urgency.
SPICED stands for Situation, Pain, Impact, Critical Event, Environment, and Decision Process:
- Situation: What is currently happening in the prospect’s business? This is the context.
- Pain: What specific pain points are they trying to solve?
- Impact: What is the impact of these pain points on their business operations or bottom line?
- Critical Event: Is there a triggering event that is driving urgency? This could be a regulatory change, a market shift, or an internal deadline.
- Environment: What tools, processes, or systems are already in place? This helps you understand potential roadblocks to adoption.
- Decision Process: How do they make purchasing decisions?
SPICED is a more holistic and modern approach to sales qualification. It allows sales reps to better understand the motivations and decision-making context of the prospect, making it ideal for companies selling disruptive technologies or new solutions in competitive markets.
Which One is Right for Your Sales Team?
So, which framework is right for your sales process? The short answer is that it depends. It depends on the complexity of your sales, your target market, and the length of your sales cycle. Here’s a quick comparison:
Pros of MEDDIC/MEDDPIC: These frameworks are highly effective in managing complex sales cycles and multiple stakeholders. They help ensure that no critical step is missed, which is particularly useful in enterprise sales.
Pros of BANT: BANT is great for quickly qualifying leads in less complex sales environments. It’s a no-frills approach that can speed up the qualification process.
Pros of SPICED: SPICED is a modern framework that adapts well to tech-driven sales environments, focusing on a deeper understanding of the prospect’s current situation and the critical events driving urgency.
How to Choose the Best Sales Qualification Framework for Your Team
When deciding which framework to implement, consider the following:
- Product or Service: The complexity of your product or service often dictates the complexity of the framework you need.
- Sales Cycle Length: Long sales cycles often require more detailed frameworks like MEDDIC or MEDDPIC.
- Industry: High-tech industries might benefit from SPICED, while BANT may suffice for SMB or transactional sales.
- Team Structure: A smaller team might prefer BANT for its simplicity, while larger enterprise teams could benefit from the structure of MEDDPIC.
Whichever framework you choose, ensure you train your sales team thoroughly and adapt the framework to your sales process rather than applying it rigidly.
Final Thoughts on Sales Qualification Frameworks
Choosing the right sales qualification framework is crucial to the success of your sales team. Each framework has its strengths and ideal use cases, and the best one for you will depend on the complexity of your sales process and the size of your deals.
As a sales leader, consider starting with one framework, experimenting, and adapting it as needed. The goal is to create a repeatable, scalable process that consistently brings in high-quality opportunities and leads to more closed deals. Make sure to check on your reps, listen to their calls, review their reports, and bring it back to your qualification method of choice.
Shameless Plug: My favorite feature of Nyota AI is the ability to run custom MEDDIC reports against our calls with prospects. This feature has already expanded to include all of these qualification frameworks.
Want to request a custom report for your use case? Fill out this super quick questionnaire and I'll add it to the list!
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